| CLAIMS MANAGEMENT SERVICES
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Our experienced claims staff offers assistance and guidance to bringing claims to a speedy resolution. We help our clients develop proactive claims management programs tailored to their business. The principal efforts of our claims department are directed toward:
• Acting as liaison between your firm and the insurer.
• Developing claim-handling guidelines with the insurer on behalf of the insured.
• Establishing procedures for the reporting of claims and suits.
• Monitoring claims that are of special significance to your firm.
• Assisting in the resolution of coverage issues.
• Advocating prompt and fair settlement practices.
• Assisting in evaluating settlement proposals.
• Proposing structured settlements and developing proposals.
• Reviewing claims to determine the need for reporting to excess underwriters.
• Assisting in resolving conflicts between primary and excess carriers.
• Reporting losses to the proper insurance carrier and arranging for the prompt inspection by the adjuster.
• Assisting you in the proper method of presenting a claim after details are accumulated.
• Discussing coverage with you and the insurer and providing opinions regarding interpretation.
• Ensuring prompt payment of the claim upon settlement.
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